Pengembangan Evaluation Monitoring System Berbasis Web untuk Audit Mutu Internal Perguruan Tinggi: Studi Kasus Universitas Dian Nusantara

Abstract

The quality of higher education demands an effective and sustainable quality assurance system. At the Internal Quality Assurance Center (PPMI) of Dian Nusantara University, the Internal Quality Audit (AMI) implementation is currently dominated by manual spreadsheet mechanisms. This triggers operational constraints such as time inefficiency, data redundancy, conflicting schedules, and delayed reporting. This study aims to develop a web-based Evaluation Monitoring System (EMS) to digitally integrate the entire audit workflow. The research uses an applied method with a descriptive qualitative case study approach, and the system development adopts the Waterfall methodology. The system was built using PHP, the Laravel MVC framework, Filament library for visualization, and MySQL. Black Box Testing was conducted on three main access rights: Admin, Auditee, and Auditor, in which all primary functional scenarios were validated successfully. The EMS implementation successfully centralized quality document collection, Audit Working Papers (KKA) completion, and real-time Corrective Action Plans (RTK) monitoring. By consolidating a previously fragmented, spreadsheet-based workflow into a single platform and providing an analytical dashboard, the system supports a lower administrative workload, greater transparency, and faster strategic decision-making for continuous quality improvement.