Back to article list Issue: Vol. 8 No. 2 (2024)

Analisis Efektifitas Penggunaan Layanan Koleksi Digital pada Perpustakaan Universitas Islam Negeri Sumatera Utara

Mona Elisa, Nabila Yasmin
Open Access
Published: 2024-08-24
Pages: 151-162
Section: Articles
https://doi.org/10.29240/tik.v8i2.10868
PDF Copyright

Abstract

The Islamic University of North Sumatra (UINSU) Library has transitioned to a digital library to meet the literacy and information needs of its students. This study aims to evaluate how well the digital collection services at UINSU Library meet user needs and identify the main challenges faced. The research employs a qualitative approach, using data collection techniques such as direct interviews and questionnaires. Data analysis is conducted through descriptive analysis methods to determine the effectiveness, barriers, and user satisfaction with the digital collection services at UINSU. The results indicate that the digital collection services are effective in facilitating information access. Overall, users express satisfaction with the ease of access and the wide availability of digital collections. However, users still encounter technical issues, such as slow internet connections with speeds of 2.4 GHz, which affect their information search experience. The study highlights the importance of managing technology and infrastructure adequately to support the library’s digital transformation towards more effective and responsive services to user needs in the digital age. The study concludes that this service provides significant benefits to users scattered across various locations, allowing them to access library collections without having to visit the library in person. Based on the informants' experiences using the service, there are numerous types of digital collections available in the library

Keywords

efektifitas layanan koleksi digital layanan perpustakaan

Downloads

Download data is not yet available.

Copyright

Authors who publish with Tik Ilmeu : Jurnal Ilmu Perpustakaan dan Informasi agree to the following terms:

  • Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License (CC BY-NC-SA 4.0) that allows others to share the work with an acknowledgment of the work's authorship and initial publication in this journal.
  • Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgment of its initial publication in this journal.
  • Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).


References

  1. Agusta, A. S. (2019). Proses Pengembangan Koleksi Serial Elektronik. IQRA`: Jurnal Ilmu Perpustakaan Dan Informasi (e-Journal), 13(2), 178. https://doi.org/10.30829/iqra.v13i2.5867
  2. Darmawan, I., Taryono, T., & Iman, T. R. I. (2023). Pengaruh Kualitas Layanan Digital Library terhadap Kepuasan Pengguna Perpustakaan Sekolah Tinggi Ilmu Ekonomi (STIE) Bima. JIIP - Jurnal Ilmiah Ilmu Pendidikan, 6(1), 262–267. https://doi.org/10.54371/jiip.v6i1.1369
  3. Destyo, R. (2021). ANALISIS KEPUASAN PEMUSTAKA PADA LAYANAN KOLEKSI DIGITAL MENGGUNAKAN METODE LibQUAL+TM DI BALAI LAYANAN PERPUSTAKAAN DPAD DAERAH ISTIMEWA YOGYAKARTA. -.
  4. Fatwa, A. N., & Nafisah, S. (2021). Evaluasi kebermanfaatan perpustakaan digital dengan pendekatan Usability Testing: Studi pada Perpustakaan Digital Fakultas Teknik Universitas Gajah Mada. Al-Kuttab : Jurnal Kajian Perpustakaan, Informasi Dan Kearsipan, 3(1), 12–21. https://doi.org/10.24952/ktb.v3i1.3419
  5. Hidayat, A. M. (2020). Analisis Efektivitas Penggunaan Aplikasi E-Filing Dan Kualitas Pelayanan Pajak Terhadap Kepuasan Wajib Pajak (Studi Kasus Pada Kantor Pelayanan Pajak Pratama Pandeglang).
  6. Kusumawati, E. (2023). Efektivitas Kerja Guru. JIIP - Jurnal Ilmiah Ilmu Pendidikan, 6(3), 1487–1492. https://doi.org/10.54371/jiip.v6i3.1578
  7. Muchtarom, K. H., & Wulandari, E. R. (2023). Perilaku Pencarian Informasi Layanan Koleksi Perpustakaan FMIPA Universitas Padjadjaran di Era Digital. Pustabiblia: Journal of Library and Information Science, 7(1), 67–85. https://doi.org/10.18326/pustabiblia.v7i1.67-85
  8. Neprianti, I., & Hariyati, N. (2021). Penerapan Perpustakaan Digital Dalam Upaya Meningkatkan Kepuasan Pengguna Perpustakaan di Era Revolusi 4.0. Jurnal Inspirasi Manajemen Pendidikan, 9(3), 590–603. https://ejournal.unesa.ac.id/index.php/inspirasi-manajemen-pendidikan/article/view/39122
  9. Pratiwi Dewi. (2019). EFEKTIVITAS LAYANAN KOLEKSI DIGITAL PADA PERPUSTAKAAN UNIVERSITAS SURABAYA. -.
  10. PUTRI, U. H. (2019). Efektivitas dan Efisiensi Pembiayaan Pendidikan.
  11. R, H. M. & V. (2023). IMPLEMENTASI PENGELOLAAN LAYANAN PERPUSTAKAAN DI UPT PERPUSTAKAAN POLITEKNIK NEGERI SRIWIJAYA PALEMBANG.
  12. Suwardike, M., Debora, & Wiyogo. (2021). Efektivitas Penggunaan Sumber Belajar Digital Library Mahasiswa Program Studi Pendidikan Teknik Mesin Universitas Palangka Raya. Steam Engineering, 3(1), 19–22. https://doi.org/10.37304/jptm.v3i1.1476
  13. Ulfah, A. (2022). Efektivitas Pelayanan Berbasis Web Perpustakaan Universitas Ubudiyah Indonesia.
  14. Wati Khotimah, F., & Marlini, M. (2023). Pemanfaatan Layanan Koleksi Digital Di Upt Perpustakaan Universitas Negeri Padang Menggunakan Model Eucs (End User Computing Satisfaction). Ilmu Informasi Perpustakaan Dan Kearsipan, 11(1), 27. https://doi.org/10.24036/121028-0934
  15. Yuliana, L., & Mardiyana, Z. (2021). Peran Pustakawan Terhadap Kualitas Layanan Perpustakaan. Jambura Journal of Educational Management, 2, 53–68. https://doi.org/10.37411/jjem.v2i1.526
  16. Kesuma, M. E. K., Yunita, I., & Meilani, F. (2021). Penerapan Aplikasi SLiMS Dalam Pengolahan
  17. Bahan Pustaka Di Perpustakaan Perguruan Tinggi. Jurnal Adabiya, 23(2), 248.
  18. Erika, E., Zakaria, A., & Arafat, D. W. (2022). Evaluasi penggunaan koleksi digital dan
  19. penerimaan teknologi dalam rangka transformasi koleksi digital di Library and
  20. Knowledge Center, Universitas Bina Nusantara. JIPI (Jurnal Ilmu Perpustakaan dan
  21. Informasi), 7(1), 122-135.
  22. Nugraha, I. R. (2021). PENGARUH PELAYANAN REFERENSI PERPUSTAKAAN PERGURUAN TINGGI
  23. BERBASIS DIGITAL TERHADAP MAHASISWA DAN FAKTOR-FAKTOR YANG MEMENGARUHI
  24. KEEFEKTIFAN PROSES PELAYANAN REFERENSI DI MASA PANDEMI COVID-19 (STUDI KASUS
  25. PERPUSTAKAAN INSTITUT PERTANIAN BOGOR). Jurnal Imam Bonjol: Kajian Ilmu Informasi
  26. dan Perpustakaan, 5(1), 10-23.
  27. Tyas, Z. W. (2023). Transformasi Peran Pustakawan Dalam Mengelola Koleksi Digital Di
  28. Perpustakaan Kabupaten Bandung. Jurnal Pustaka Budaya, 10(1), 10-20.
  29. Santoso, J. (2021). Kemas ulang informasi koleksi perpustakaan sebagai upaya pemenuhan
  30. kebutuhan informasi para pemustaka. ABDI PUSTAKA: Jurnal Perpustakaan dan
  31. Kearsipan, 1(2), 67-72.
  32. Budiman, A., Duskarnaen, M. F., & Ajie, H. (2020). Analisis Quality of Service (Qos) Pada
  33. Jaringan Internet Smk Negeri 7 Jakarta. PINTER: Jurnal Pendidikan Teknik Informatika dan
  34. Komputer, 4(2), 32-36.
  35. Golung, K. S., Golung, A. M., & Londa, J. W. (2023). PRINSIP-PRINSIP PENGADAAN BAHAN
  36. PUSTAKA DI PERPUSTAKAAN MELALUI PEMILIHAN UNTUK MEMENUHI KOLEKSI YANG
  37. RELEVAN DENGAN KEBUTUHAN SISWA SMA NEGERI 2 TOMOHON. ACTA DIURNA
  38. KOMUNIKASI, 5(2), 5-5.
  39. Ari, D. P. S., & Hanum, L. (2021). Pengaruh Kualitas Pelayanan Website Djp Terhadap
  40. Kepuasan Pengguna Dengan Modifikasi E Govqual. Profit: Jurnal Administrasi Bisnis,
  41. (1),104-111.
  42. Junaeti, J. (2021). Kepuasan Pemustaka Terhadap Layanan Sirkulasi Perpustakaan Iain
  43. Pekalongan Masa Pandemi. Maktabatuna, 3(1), 51-64.
  44. Mulyani, A. S., & Ardoni, A. (2024). Tingkat Kepuasan Pemustaka Dalam Mengakses Layanan
  45. Digital Menggunakan Metode End User Computing Satisfaction Di UPT Perpustakaan
  46. Politeknik Negeri Padang. Journal of Creative Student Research, 2(1), 201-207.
  47. Misbah, M. S. (2021). Pemanfaatan layanan perpustakaan di era modern sebagai sumber
  48. informasi bagi pemustaka. Al-Kuttab: Jurnal Kajian Perpustakaan, Informasi dan
  49. Kearsipan, 3(2), 1-10.
  50. Alhidayatullah, A. (2023). Digitalisasi Layanan Dan Fasilitas Perpustakaan Dalam
  51. Mempengaruhi Kepuasan Pemustaka Pada Perpustakaan Daerah Kota Sukabumi. Jurnal
  52. Inspirasi Ilmu Manajemen, 2(1), 35-44.