Analisis Komunikasi Interpersonal Pustakawan Dalam Mempersiapkan Akreditasi Di Perpustakaan Pusat Universitas Islam Negeri Raden Intan Lampung
DOI:
https://doi.org/10.29240/tik.v9i1.13314Keywords:
Interpersonal Communication, Librarian, Accreditation, Library ManagementAbstract
This study aims to analyze the role of interpersonal communication among librarians in supporting the successful preparation of accreditation at the Central Library of Universitas Islam Negeri Raden Intan Lampung. Interpersonal communication is considered a crucial factor in creating effective coordination, accelerating document preparation, and fostering solid teamwork among librarians. This research employs a qualitative descriptive approach, utilizing data collection methods such as direct observation, in-depth interviews with librarians, and documentation review related to the accreditation process. Data analysis is conducted descriptively to provide a detailed depiction of communication dynamics, encountered obstacles, and strategies implemented by librarians during the accreditation preparation. The findings reveal that effective interpersonal communication significantly contributes to smooth coordination and synergy among librarians, despite challenges such as differences in communication styles and limited time availability. The use of digital communication technologies and interpersonal skills training emerge as important solutions to overcome these barriers. This study concludes that strengthening interpersonal communication is a key factor in the success of accreditation preparation and in enhancing the overall quality of library services. These findings provide a foundation for developing communication management and human resource training in academic libraries moving forward. This paper specifically highlights the role of librarian interpersonal communication in the context of library accreditation preparation, including its relation to teamwork dynamics and user perceptions.
Downloads
References
Abdussamad, Z. (2021). Metode Penelitian Kualitatif (P. Rapanna (ed.)). Syakir Media Press.
Adler, R.B., Rosenfeld, L.B., & Proctor, R. F. (2017). The Process of Interpersonal Communication. Oxford University Press.
Adlini, M. N., Dinda, A. H., Yulinda, S., Chotimah, O., & Merliyana, S. J. (2022). Metode Penelitian Kualitatif Studi Pustaka. Edumaspul: Jurnal Pendidikan, 6(1), 974–980. https://doi.org/10.33487/edumaspul.v6i1.3394
Ainie, R. Q. (2020). Strategi Pesan Persuasif Terkait Program One Ride One Seed Pada Postingan Instagram @Bluebirdgroup. Persepsi: Communication Journal, 3(1), 1–11. https://doi.org/10.30596/persepsi.v3i1.4370
Anggraini, C., Ritonga, D. H., Kristina, L., Syam, M., & Kustiawan, W. (2022). Komunikasi Interpersonal. Jurnal Multidisiplin Dehasen (MUDE), 1(3), 337–342. https://doi.org/10.37676/mude.v1i3.2611
Cahyadi, M. T. B., & Zulaikha, S. (2024). Urgensi Kemas Ulang Informasi di Era Digital dalam Pengembangan Koleksi di Perpustakaan. Tik Ilmeu : Jurnal Ilmu Perpustakaan Dan Informasi, 8(2), 283–292. https://doi.org/10.29240/tik.v8i2.9200
Daft, R. L., & Lengel, R. H. (1986). Organizational Information Requirements, Media Richness and Structural Design. Management Science, 32(5), 554–571. https://doi.org/10.1287/mnsc.32.5.554
Delamater, J. (2013). Handbook of Social Psychology. In J. DeLamater & A. Ward (Eds.), Handbook of Social Psychology (Issue June). Springer Netherlands. https://doi.org/10.1007/978-94-007-6772-0
Hamzah, I. F. (2020). Aplikasi Self-Determinantion Theory pada Kebijakan Publik Era Industri 4.0. Psisula: Prosiding Berkala Psikologi, 1(September), 66–73. https://doi.org/10.30659/psisula.v1i0.7691
Imran, M., CHEN, Y., WEI, X. M., & Akhtar, S. (2019). A Critical Study of Coordinated Management of Meaning Theory: A Theory in Practitioners’ Hands. International Journal of English Linguistics, 9(5), 301. https://doi.org/10.5539/ijel.v9n5p301
Kumala, A., Permana, B. G., Yendri, B. A., & Purba, R. A. (2023). Kode Etik Pustakawan sebagai Aturan Profesional bagi Profesi Pustakawan. Ainara Journal (Jurnal Penelitian Dan PKM Bidang Ilmu Pendidikan), 4(2), 71–75. https://doi.org/https://doi.org/10.24036
Mustofa, M. B., Silvia, I., & Basyori, A. (2021). Proses Komunikasi Interpersonal Dalam Lingkup Perpustakaan Melalui Model Konseling Layanan Pemustaka. Jurnal El-Pustaka, 02(01), 35–43. https://doi.org/10.24042/el-pustaka.v2i1.8769
Nasution, F. M., Nasution, H., & Harahap, A. M. (2023). Kecerdasan Emosional dalam Perspektif Daniel Goleman (Analisis Buku Emotional Intelligence). Ahkam, 2(3), 651–659. https://doi.org/10.58578/ahkam.v2i3.1838
Park, Y. W., & Lee, A. R. (2019). The moderating role of communication contexts: How do media synchronicity and behavioral characteristics of mobile messenger applications affect social intimacy and fatigue? Computers in Human Behavior, 97, 179–192. https://doi.org/10.1016/j.chb.2019.03.020
Prianto, J. S. (2022). Akreditasi Perpustakan Perguruan Tinggi. Buletin Perpustakaan Universitas Islam Indonesia, 5(1), 81–97. https://journal.uii.ac.id/Buletin-Perpustakaan/article/view/24075
Rahmawati, F. Y. (2023). Strategi Perpustakaan CERIA SMAN 1 Rejang Lebong dalam Mencapai Akreditasi A [INSTITUT AGAMA ISLAM NEGERI CURUP]. http://e-theses.iaincurup.ac.id/id/eprint/4583%0Ahttp://e-theses.iaincurup.ac.id/4583/1/Strategi Kepala Perpustakaan Untuk Meningkatkan Akreditasi Perpustakaan Ceria Di SMA 1 Rejang Lebong.id.en.en.id%281%29%281%29%282%29-20.pdf
Raihany Nur Zahra, N. Y. (2023). Peran Komunikasi yang Efektif sebagai Kunci menuju Kesuksesan Seorang Putri Juniawan. Socius, Vol 1, No(December), 169–174. https://ojs.daarulhuda.or.id/index.php/Socius/article/download/71/85
Ramayanti, R. (2018). Urgensi Komunikasi Efektif Dalam Proses Transfer Informasi Di Perpustakaan Perguruan Tinggi. Baitul ’Ulum: Jurnal Ilmu Perpustakaan Dan Informasi, 1(1), 46–57. https://doi.org/10.30631/baitululum.v2i1.30
Raudah, H., & Santi, T. (2018). Komunikasi Interpersonal Pustakawan Dan Pemustaka Di Perpustakaan Universitas Islam Negeri Sumatera Utara Medan. LIBRARIA: Jurnal Perpustakaan, 6(2), 257. https://doi.org/10.21043/libraria.v6i2.3949
Risfatatih, M. (n.d.). Analisis Komunikasi Interpersonal Pustakawan Dalam Citra Layanan Sirkulasi Di Upt Perpustakaan Universitas Diponegoro Semarang.
Rukajat, A. (2018). Pendekatan Penelitian Kualitatif. Deepublish.
Sanjiwani, K. A., Ginting, R. T., & Kartika Dewi, D. P. S. (2024). Strategi Menjaga Eksistensi Perpustakaan Perguruan Tinggi di Era Digital. AL Maktabah, 9(1), 1. https://doi.org/10.29300/mkt.v9i1.2725
Selviana, D., Nadjib, M., & Bahfiarti, T. (2017). Kompetensi Komunikasi Interpersonal Pustakawan Dalam Meningkatkan Pelayanan Kepada Pemustaka. Jurnal Komunikasi KAREBA, 6(1), 72–79.
Wardhani, M. O. (2023). ANALISIS KOMUNIKASI INTERPERSONAL PUSTAKAWAN DALAM MERAIH KEBERHASILAN AKREDITASI DI PERPUSTAKAAN UNIVERSITAS ISLAM MALANG. UIN SUNAN KALIJAGA YOGYAKARTA.
Widyasari, W., Marini, A., Aliyyah, R. R., Gafar, A. A., & Ruhimat, R. (2021). Fungsi Pendidikan dan Penelitian pada Perpustakaan Perguruan Tinggi Saat Pandemi Covid-19. Jurnal Basicedu, 5(6), 6011–6016. https://doi.org/10.31004/basicedu.v5i6.1653
Downloads
Published
Issue
Section
Citation Check
License
Copyright (c) 2025 Eriq Tirta Ayatama, Ahmad Basyori, Muhamad Bisri Mustofa
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
Authors who publish with Tik Ilmeu : Jurnal Ilmu Perpustakaan dan Informasi agree to the following terms:
- Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License (CC BY-NC-SA 4.0) that allows others to share the work with an acknowledgment of the work's authorship and initial publication in this journal.
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgment of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
This work is licensed under a 