Pemanfaatan Sosial Media Sebagai Bentuk Inovasi, Strategi Komunikasi dan Kreatifitas Layanan di Perpustakaan Perguruan Tinggi

Authors

  • Endhar Priyo Utomo Universitas Diponegoro, Indonesia

DOI:

https://doi.org/10.29240/tik.v3i1.627

Keywords:

Social Media, Library Service, Innovation, Communication Strategic

Abstract

Nowadays social media has become a lifestyle of some Indonesian people and libraries as one of the institutions that provide information services and providers of information sources for users. In addition to the phenomenon of the use of social media as mentioned above, in several studies on the use of social media in libraries it was found that at present there has begun to be growing awareness from libraries to use social media as a form of innovation from services provided by libraries to visitors. In this study trying to analyze the use of social media as a form of innovation, communication strategies and service creativity in the college library. The method used is descriptive analysis. In order for the use of social media in the library to be more optimal, there are several things that must be considered. Optimizing the use of social media in libraries needs to be done so that all available information can be conveyed properly.

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References

Anwar, A. (2016). Pemanfaatan media sosial dalam pelayanan referensi 2.0 di Indonesia. Jurnal Ilmu Perpustakaan, Informasi, dan Kearsipan Khizanah Al-Hikmah, 57 - 64.

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Kaplan, A., & Haenlein, M. (2010). Users of the world, unite! The challenges and opportunities of Social Media. Business Horizons, 59 - 68.

Meredith, G. (2007).

RI, T. (2014). Panduan Optimalisasi Media Sosial Untuk Kementerian Perdagangan. Jakarta: Pusat Hubungan Masyarakat Kementerian Perdagangan RI.

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Published

2019-05-28

Issue

Section

Articles

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