Layanan Pengetahuan tentang COVID-19 di Lembaga Informasi

Rizki Nurislaminingsih


Corona virus is causing anxiety for the community. Continuous reporting, rumors and the emergence of thousands of writings about corona on the internet add to the concern about the truth of the information content. Valid data and real information are needed to be a trusted source of knowledge. Information institutions becomes a bridge between the need for knowledge and the uncountable distribution of information. This paper aims to analyze the community's knowledge needs about COVID-19 and provide recommendations for activities that information agencies can undertake to meet needs. Patients with certain diseases, old age, and pregnant women need health knowledge according to the conditions of those who are considered to have a lower immune. Office workers, field workers, entrepreneurs, and students need knowledge of increased immunity, preventive measures and ways of treatment that are suitable for daily activities. Recommended activities that can be carried out by information institutions include: the data center can act as a valid data bank relating to the corona, the information center provides reliable information and the documentation center becomes document making agency. The library through the reference service provides reference knowledge about corona while the circulation service provides a collection of COVID-19.


Knowledge Services; information institutions; COVID-19

Full Text:



Chen, H., Guo, J., Wang, C., Luo, F., Yu, X., Zhang, W., … Yang, H. (n.d.). Clinical characteristics and intrauterine vertical transmission potential of COVID-19 infection in nine pregnant women : a retrospective review of medical records. The Lancet, 395(10226), 809–815.

CNN Indonesia. (20 Maret 2020). Rangkuman situs, aplikasi, whatsapp infomasi Covid-19. Diakses dari

El, M. E., & Järhult, J. D. (2020). From SARS to COVID-19 : A previously unknown SARS- related coronavirus ( SARS-CoV-2 ) of pandemic potential infecting humans – Call for a One Health approach. One Health, 9(February), 100124.

Ginting, R. (2019). Refleksi hadits terhadap kualitas pelayanan referensi dalam membantu memenuhi kebutuhan informasi pemustaka di Perguruan Tinggi. Pustakaloka: Jurnal Kajian Informasi dan Perpustakaan, 11, 1. DOI:

Gupta, R., Ghosh, A., Kumar, A., & Misra, A. (2020). Diabetes & Metabolic Syndrome : Clinical Research & Reviews Clinical considerations for patients with diabetes in times of COVID-19 epidemic. Diabetes & Metabolic Syndrome: Clinical Research & Reviews, 14(3), 211–212.

Iswanto, R., & Sulistyowati. (2018). Prospek pusat informasi dan perpustakaan dalam perkembangan information and communication technology (ICT) : Tinjauan komprehensif nilai filosofi ilmu informasi dan perpustakaan. Tik Ilmeu : Jurnal Ilmu Perpustakaan dan Informasi, 2,1. DOI:

Lin, Q., Zhao, S., Gao, D., Lou, Y., Yang, S., Musa, S. S., … He, D. (2020). International Journal of Infectious Diseases A conceptual model for the coronavirus disease 2019 ( COVID-19 ) outbreak in Wuhan , China with individual reaction and governmental action. International Journal of Infectious Diseases, 93, 211–216.

Nagarajan, S., Ganesh, K., Punniyamoorthy, M and Resmi, A.T. (2012). Framework for knowledge management need assessment. Procedia Engineering, 38. doi: 10.1016/j.proeng.2012.06.423

Narendra, A. P. (2019). Manajemen dan organisasi informasi : Studi di Fakultas Teknologi Informasi Universitas Kristen Satya Wacana Salatiga. Tik Ilmeu : Jurnal Ilmu Perpustakaan dan Informasi, 3, 1. DOI:

Nashihuddin, W., & Tupan. (2016). Manajemen layanan kemas ulang informasi digital di PDII LIPI. Lentera Pustaka, 2, 2.

Novaria, A. (21 Maret 2020). Terbukti sembuhkan Covid-19, stempel hoaks obat klorokuin dicabut. Diakses dari

Pan, D., Ferrer-vinent, I. J., & Bruehl, M. (2014). Library value in the classroom : Assessing student learning outcomes from instruction and collections. The Journal of Academic Librarianship, 40, 3–4, 332–338.

Schlichter, B. R., & Danylchenko, L. (2014). Measuring ICT usage quality for information society building. Government Information Quarterly, 31, 170–184. giq.2013.09.003

Schweisfurth, T. G., & Raasch, C. (2018). Absorptive capacity for need knowledge: Antecedents and effects for employee innovativeness. Research Policy 47, 687–699.

Siagian, H. (21 Maret 2020). Survei: Mayoritas publik percaya pemerintah mampu atasi Covid-19. Diakses dari

Tjiptasari, F., & Ridwan, M. M. (2017). Kebutuhan informasi mahasiswa Fakultas Ilmu Pendidikan FIP UNY. Pustakaloka: Jurnal Kajian Informasi dan Perpustakaan, 9,1. DOI:

Yahya, A, N. (20 Maret 2020). Survei RRI-Indo Barometer: Tingginya kekhawatiran warga atas wabah Covid-19. Diakses dari

Yahya, A. N. (20 Maret 2020). Survei RRI-Indo Barometer: 56,3 persen responden tak menerima sosialisasi pencegahan Covid-19. Diakses dari

Yusup, P. M., & Komariah, N. (2017). Seputar pengalaman penduduk miskin pedesaan dalam mencari, menggunakan, dan mendokumentasikan informasi kesehatan. Lentera Pustaka 3, 1.

Zhou, C., Su, F., Pei, T., Zhang, A., Du, Y., Luo, B., … Xiao, H. (2020). COVID-19 : Challenges to GIS with Big Data. Geography and Sustainability, (xxxx).



  • There are currently no refbacks.

Copyright (c) 2020 Rizki Nurislaminingsih

Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.

TIK Ilmeu indexed by:

Google ScholarMorarefCrossref     Dimensions Indonesia One Search PKP Index BASE

free web stats Tik Ilmeu's Visitors
Creative Commons LicenseThis work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.