Enhancing Students' Speaking Performance through Communicative Language Teaching (CLT) in the English Matriculation Program

Authors

  • Faradillah Saputri Politeknik Pariwisata Makassar, Indonesia
  • Harnita Rosalia State University of Makassar, Indonesia
  • Hasrul Makassar Tourism Polytechnic, Indonesia
  • Ratna Makassar Tourism Polytechnic, Indonesia

DOI:

https://doi.org/10.29240/ef.v9i1%20May.13009

Keywords:

Communicative Competence, English Education

Abstract

This study addresses the challenge of improving English-speaking skills among Room Division students at Makassar Tourism Polytechnic, crucial for effective communication in hospitality roles. Many students struggle with fluency and confidence due to limited practice and language anxiety. To bridge this gap, the English Matriculation Program (EMP) was developed, integrating Communicative Language Teaching (CLT) to enhance practical language skills. A pre-experimental design was employed with 60 students, who underwent pre- and post-tests, alongside a questionnaire to gather perceptions of the program’s impact. Key CLT elements—social engagement, focus on meaning, and critical thinking—were emphasized, with tasks including role-plays and problem-solving exercises that mimic real-world communication. Structural equation modelling and paired t-tests indicated a significant improvement in speaking performance, with average scores rising from 39.10 to 62.87. Questionnaire results reinforced these findings, with students reporting increased confidence, reduced anxiety, and better fluency. Overall, CLT’s practical, student-centred approach effectively enhances English proficiency, preparing students for successful communication in the hospitality industry.

Downloads

Download data is not yet available.

References

Afrida, N., Waty, S., & Hidayani, N. (2019). The Role Of “Matriculation” As an Influential Factor Contributing To The English Performance. Elite Journal, 1(2), 187-200.

Afrida, N., Waty, S., & Hidayani, N. (2019b). The Role of “Matriculation” As an Influential Factor Contributing To the English Performance. Elite Journal, 1(2), 187–200.

Alshammary, M. S. (2020). The Impact of Using Cambly on EFL University Students’ Speaking Proficiency. English Language Teaching, 13(8), 12. https://doi.org/10.5539/elt.v13n8p12

Altun, M. (2023). The Impact of Speaking Anxiety on the Development of Communication Skills. International Journal of Social Sciences & Educational Studies, 10(2). https://doi.org/10.23918/ijsses.v10i2p104.

Das, C. R. (2020). Students’ Perceptions of their English Language Anxiety and its Role in their Classroom Participation: An Exploration of EFL Anxiety in Urban and Peripheral Contexts of Bangladesh. International Journal of English Literature and Social Sciences, 5(1), 271–288. https://doi.org/10.22161/ijels.51.47.

Effendi, D. A., & Novita, D. (2024). Communicative Language Teaching Manifestation in an English as a Foreign Language Classroom. Linguistics and ELT Journal, 12(1).

Ghafar, Z. (2023). Teaching English: The Challenges Teachers Face and the Various Instructional Techniques. Journal of Digital Learning and Distance Education, 2(2), 476–482. https://doi.org/10.56778/jdlde.v2i2.124.

Hanafiah, M. H., Md Zain, N. A., Azinuddin, M., & Mior Shariffuddin, N. S. (2022). I’m afraid to travel! Investigating the effect of perceived health risk on Malaysian travellers’ post-pandemic perception and future travel intention. Journal of Tourism Futures, 1–16. https://doi.org/10.1108/JTF-10-2021-0235.

Iwara, E. E., Inah, G. M., Ushie, M. A., & Itu, P.-C. O. (2020). Communication management: strategy for measuring hotel performance in Port Harcourt, Nigeria. European Journal of Tourism, Hospitality and Recreation, 10(2), 134–145. https://doi.org/10.2478/ejthr-2020-0011.

Manuhutu, R. P., Juhana, J., & Santhi, D. D. Y. (2023). The Talk Show Strategy in Facilitating Secondary School Students’ Speaking Skills. Scope: Journal of English Language Teaching, 8(1), 176-181.https://doi.org/10.9734/bpi/rhlle/v5/5317e.

Kaptiningrum, P., & Mubarok, Z. (2017). Keefektifan Program Matrikulasi Bahasa Untuk Meningkatkan Kemampuan Speaking Mahasiswa Staibn Tegal. LINGUA: Jurnal Bahasa, Sastra, dan Pengajarannya, 14(1), 54-66. https://doi.org/10.30957/lingua.v14i1.240.

Kristiana, V., & Ningsih, A. M. (2020). ENGLISH FOR TOURISM LECTURES BECOME MORE CREATIVE WITH MODIFIED CONCEPTS OF CTL (CONTEXTUAL TEACHING AND LEARNING). PROJECT (Professional Journal of English Education), 3(2), 157-160. https://doi.org/10.22460/project.v3i2.p157-160.

Lestari, M. B., & Margana, M. (2024). Communicative Language Teaching (CLT) Implementation In Kurikulum Merdeka: A Lesson From English Teachers’ Voices. Journal of Languages and Language Teaching, 12(4), 1657-1672.

Li, B. (2022). Boosting EFL learners’ commitment and enjoyment in language learning through social networking: A literature review. Frontiers in Psychology, 13, 999586. https://doi.org/10.3389/fpsyg.2022.999586

Marzec-Stawiarska, M. (2014). Investigating foreign language speaking anxiety among advanced learners of English. In Issues in teaching, learning and testing speaking in a second language (pp. 103-119). Berlin, Heidelberg: Springer Berlin Heidelberg. https://doi.org/10.1007/978-3-642-38339-7_7.

Masuram, J., & Sripada, P. N. (2020). Developing speaking skills through task-based materials. Procedia Computer Science, 172, 60-65. https://doi.org/10.1016/j.procs.2020.05.009.

Mendo-Lázaro, S., León-del-Barco, B., Felipe-Castaño, E., Polo-del-Río, M. I., & Iglesias-Gallego, D. (2018). Cooperative team learning and the development of social skills in higher education: The variables involved. Frontiers in psychology, 9, 1536. https://doi.org/10.3389/fpsyg.2018.01536.

Thao, N. T. P. (2023). The Impact of Communicative Language Teaching (CLT) Approach on Students' Speaking Ability in a Public Indonesian University: Comparison between Introverts and Extrovert Groups. International Journal of Language Education, 7(3), 393-413. https://doi.org/10.26858/ijole.v7i3.50617.

Qasserras, L. (2023). Systematic review of communicative language teaching (CLT) in language education: A balanced perspective. European Journal of Education and Pedagogy, 4(6), 17-23. https://doi.org/10.24018/ejedu.2023.4.6.763.

Qiu, X. Y., Chiu, C. K., Zhao, L. L., Sun, C. F., & Chen, S. J. (2023). Trends in VR/AR technology-supporting language learning from 2008 to 2019: A research perspective. Interactive Learning Environments, 31(4), 2090-2113. https://doi.org/10.1080/10494820.2021.1874999.

Qureshi, M. A., Khaskheli, A., Qureshi, J. A., Raza, S. A., & Yousufi, S. Q. (2023). Factors affecting students’ learning performance through collaborative learning and engagement. Interactive Learning Environments, 31(4), 2371-2391. https://doi.org/10.1080/10494820.2021.1884886.

Rahayu, N. (2020, December). Has English at Tourism and Hospitality Higher Education Met the Future Workplace Requirements?. In 4th International Conference on Language, Literature, Culture, and Education (ICOLLITE 2020) (pp. 506-513). Atlantis Press. https://doi.org/10.2991/assehr.k.201215.079.

Rahmadana, A., Pammu, A., & Nasmilah, N. (2023). Factors that Affect the Improvement of Students’ Speaking Skills through Group Discussion Technique: A Case Study at Vocational High School 5 Gowa. ELS Journal on Interdisciplinary Studies in Humanities, 6(4), 713-722.

Rajitha, K., & Alamelu, C. (2020). A study of factors affecting and causing speaking anxiety. Procedia Computer Science, 172, 1053-1058. https://doi.org/10.1016/j.procs.2020.05.154.

Sarstedt, M., & Cheah, J. H. (2019). Partial least squares structural equation modeling using SmartPLS: a software review. Journal of Marketing Analytics, 7(3), 196-202. https://doi.org/10.1057/s41270-019-00058-3.

Shao, K., Elahi Shirvan, M., & Alamer, A. (2022). How accurate is your correlation? Different methods derive different results and different interpretations. Frontiers in Psychology, 13, 901412. https://doi.org/10.3389/fpsyg.2022.901412.

Andayani, E. S. (2022). The importance of learning and knowing English in higher education in Indonesia. Research and Development Journal Of Education, 8(1), 372-379. http://dx.doi.org/10.30998/rdje.v8i1.13315.

Suryanto, B. T., & Nikmatillah, U. (2020). The Effectiveness of CLT Method in Improving English Students Ability in KSK Institute of Fathimatuzzahro. International Journal of English Education and Linguistics (IJoEEL), 2(1), 1-8. https://doi.org/10.33650/ijoeel.v2i1.1230.

van den Berg, P., Vu, T., & Molleman, L. (2024). Unpredictable benefits of social information can lead to the evolution of individual differences in social learning. Nature Communications, 15(1), 5138. https://doi.org/10.1038/s41467-024-49530-4.

Yan, Z. (2021). English as a Foreign Language Teachers’ critical thinking ability and L2 students’ Classroom Engagement. Frontiers in Psychology, 12, 773138. https://doi.org/10.3389/fpsyg.2021.773138.

Zahedpisheh, N., Abu Bakar, Z. B., & Saffari, N. (2017). English for Tourism and Hospitality Purposes (ETP). English Language Teaching, 10(9), 86-94. https://doi.org/10.5539/elt.v10n9p86.

Downloads

Published

2025-05-12

How to Cite

Saputri, F., Rosalia, H., Hasrul, & Ratna. (2025). Enhancing Students’ Speaking Performance through Communicative Language Teaching (CLT) in the English Matriculation Program . ENGLISH FRANCA : Academic Journal of English Language and Education, 9(1 May), 173–186. https://doi.org/10.29240/ef.v9i1 May.13009

Issue

Section

Articles

Citation Check