Efektivitas Pelayanan Terpadu Satu Pintu (PTSP) di Kantor Urusan Agama (KUA) Kota Palembang
DOI:
https://doi.org/10.29240/berasan.v2i2.8841Keywords:
Effectiveness, Service, Office of Religious AffairsAbstract
This research is motivated by regulations made and implemented by the Ministry of Religious Affairs in advancing the best service for the community. Based on this background, in this study there are two formulations of problems, namely 1) How to Implement One-Stop Integrated Services (PTSP) at the Office of Religious Affairs (KUA) Palembang City, 2) How is the Public View of One-Stop Integrated Services (PTSP) at the Office of Religious Affairs (KUA) Palembang City. The method used in this study is a descriptive qualitative method with data collection obtained from interviews and docuemtation at institutions and also the community and taking samples at 6 (six) Religious Affairs Offices (KUA) in Palembang city, namely 1) KUA Ilir Timur II, 2) KUA Ilir Barat I, 3) KUA Seberang Ulu I, 4) KUA Sukarami, 5) KUA Kalidoni, 6) KUA Sematang Bform. The results obtained in this study are that the implementation of the One-Stop Integrated Service (PTSP) at the Palembang City Religious Affairs Office makes a good service flow and is arranged in such a way that later it can provide services that are fast, easy, precise, and as needed through a clear flow and of course minimize illegal levies and in the view of the community the application of services at the Office of Religious Affairs (KUA) is very helpful. Because, with this service can be beneficial for the community because it can make it easier for people to request and receive services properly, quickly and easily.
Downloads
References
Al-Qur’an:
Kenenag, Al-Qur’an QS An Nur:32
Kemenag, Al-Qur’an QS Ar Rum:21
Azzam, Abdul Aziz Muhammad dan Abdul Wahhab Sayyed Hawwas, Fiqh Munakahat, Jakarta: Sinar Grafika Offset, 2019
Arifin, Gus dan Sundus Wahidah, Ensiklopedia Fikih Wanita Pembahasan Lengkap A-Z Fiqih Wanita Dalam Pandangan Empat Madzabâ€, Jakarta: Elex Media Komputindo, 2018
Shomad, Hukum Islam Fenormaan Prinsip Syariah Dalam Hukum Indonesia, Jakarta: kencana, 2017
Tihami dan Sohari Sahrani, Fikih Munakahat: Kajian Fiqih Nikah Lengkap, Jakarta: Rajagrafindo Persada, 2010
Wafa, Moh. Ali, Hukum Pernikahan Di Indonesia Sebuah Kajian Dalam Hukum Islam Dan Hukum Materil, Tanggerang Selatan: YASMI,2018
Nur, Irma “Peranan Kantor Urusan Agama Dalam Sistem Pengelolaan Administrasi Pernikahan di Kecamatan Libureng Kabupaten Bone, Skripsiâ€, : FSH UIN Alauddin Makasar,2018
Pulambar, Agus, “Nikah Online Perspektif Imam Syafi’i dan Imam Ahmad Bin Hambalâ€, : Skripsi, : FSH UIN Raden Intan,2021 Rahmadani, Annisa, “Persepsi Masyarakat Tentang Dispensasi Nikah Dalam Perspektif Hukum Islam Studi Pada Desa Jatimulyo Kecamatan Jatiagung Kabupaten Lampung Selatanâ€, Skripsi, : FSH UIN Raden Intan, 2020
Ramadhani, Miftha, “Pelayanan Publik di Kantor Urusan Agama Merbau Mataram Lampung Selatanâ€, Skripsi, : Fakultas Dakwah dan Ilmu Komunikasi, 2022
Amelia, Rafida, Rama Amanda Amelia. “Childfree ditinjau dari hak reproduksi perempuan dan hukum perkawinan islamâ€, dalam Jurnal Usroh Vol.6 No.2 (Desember 2022)
Benuf, Kornelius, Muhamad Azhar. â€Metode Penelitian Hukum sebagai Instrumen Mnegurai Permasalahan Hukum Kontemporerâ€, dalam Jurnal Gema Keadilan Vol.7 Edisi I (Juni 2020)
Jamili, Muhammad. “Dampak Pandemi Covid-19 Terhadap Pelayanan Pernikahan dan Permohonan Pernikahan di Kantor Urusan Agama (KUA) Banjarmasin Tengah Kota Banjarmasinâ€, dalam Jurnal Al Lidara Balad, Vol.2 No.2 (Desember 2020)
Julir, Nenan.“Pencatatan Perkawinan di Indonesia Perspektif Ushul Fiqhâ€, dalam Jurnal Ilmiah Mizani Vol. 4 No. 1 (2017)
Aeni, Siti Nur. “Syarat Nikah dan Cara Daftarnya, Bisa Melalui Onlineâ€, Kata Data, 6 September, 2021, diakses 20 Februari 2023. https://katadata.co.id/safrezifitra/berita/6135cab8140e4/syarat-nikah-dan-cara-daftarnya-bisa-melalui-online
Kurniawan, “Sejarah KUA, dari Lembaga Kepenghuluan Pra Kemerdekaan sampai Kantor Urusan Agamaâ€, Kemenag, 30 Mei, 2021, diakses 02 Maret 2023. https://kemenag.go.id/read/sejarah-kua-dari-lembaga-kepenghuluan-pra-kemerdekaan-sampai-kantor-urusan-agama
Downloads
Additional Files
Published
Issue
Section
Citation Check
License
Authors who publish with Berasan: Journal of Islamic Civil Law agree to the following terms:
- Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License (CC BY-NC-SA 4.0) that allows others to share the work with an acknowledgment of the work's authorship and initial publication in this journal.
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgment of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).