FADILAH, Denny; PATRIA, Muhammad. Implementasi Customer Relationship Management Digital pada Sektor Jasa Kebersihan Menggunakan Metode Waterfall. Arcitech: Journal of Computer Science and Artificial Intelligence, [S. l.], v. 5, n. 2, p. 286–305, 2025. DOI: 10.29240/arcitech.v5i2.15156. Disponível em: https://journal.iaincurup.ac.id/index.php/arcitech/article/view/15156. Acesso em: 8 jan. 2026.