Educational Communication Management of Civil Service Police Unit Members In The Community of Kerinci District
DOI:
https://doi.org/10.29240/jsmp.v8i2.8532Keywords:
Management, Communication, Civil Service Police Unit MembersAbstract
The Civil Service Police Unit carries out service duties as educators and caretakers for the community. Civil Service Police Unit has been seen as tough and rude up to now, but Kerinci Civil Service Police Unit members are tasked with prioritizing human values to make people trust and obey government regulations. This discuss members' communication strategies in educating public, using a descriptive qualitative approach and case study research on the Civil Service Police Unit of Kerinci Regency. Researchers collected data through interviews, observation and documentation involving subjects consisting of members of the Civil Service Police Unit and the community in the Kerinci area. The research results show that the communication strategies for Civil Service Police Unit members include: preparing communicative and supportive members as communicators, conducting briefings, carrying out repressive socialization twice, taking action against people who still violate, providing guidance, and handing over criminal acts to the police. The obstacles faced are unprofessional human resources, indicated by: inappropriate educational background, not having experience in the Civil Service sector, and a lack of training so that they do not control the scope for Civil Service Police Unit and find it difficult to advance. Recommendations to the Regent of Kerinci Regency and Heads of Units to formulate policies to improve Human Resources management starting from recruitment, providing education and training, and improving member welfare.
Downloads
References
Abdullah Bin Muhammad Bin Abdurahman Bin Ishaq al-Sheikh, L. T. (2003). Tafsir Ibnu Katsir Jilid 5. Bogor: Pustaka Imam Asy-Syafi’i.
Charantimath, P. M. (2017). Total Quality Management Third Edition. India: Pearson.
Dessler, G. (2017). Human Resource Management, 15th ed. England: Pearson Education.
Don Hellriegel, J. W. (2011). Organizational Behavior, Thirteenth Edition. USA: South-Western Cengage Learning.
George, G. R. (2016). Contemporary Management, Ninth Edition. New York: McGraw-Hill Education.
Graham, M. W. (2015). Government Communication In The Digital Age: Social Media’s Effect On Local Government Public Relations. Public Relations Inquiry, 361-376.
Ismaulidina, E. J. (2020). Strategi Komunikasi Public Relation Dalam Membangun Citra Dan Kepercayaan Calon Jemaah Haji dan Umroh. Jurnal Ilmu Pemerintahan, Administrasi Publik dan Ilmu Komunikasi (JIPIKOM), 12-17.
Isparwoto. (2012). Komunikasi Organisasi dalam Penyelesaian Konflik (Studi Multikasus SD Patimura, SD Cut Nyak Dien dan SD Hasanudin Kabupaten Toyoarum). Malang: Pascasarjana Universitas Negeri Malang.
Jason A. Colquitt, J. A. (2015). Organizational Behavior: Improving Performance and Commitment In The Workplace. New York: McGraw-Hill Education.
Judge, S. P. (2017). Organizational Behavior 17th ed. England: Pearson.
Luthfie, M. (2017). Model Komunikasi Organisasi Masyarakat dalam Pembangunan Desa. Bogor: Pascasarjana Institut Pertanian Bogor.
Mulllins, L. J. (2016). Management and Organisational Behaviour, Eleventh Edition. New York: Pearson.
Newton, K. (2020). Government Communications, Political Trust and Compliant Social Behaviour: The Politics of Covid-19 in Britain. The Political Quarterly Publishing Co (PQPC), 502-513.
Nurlina, G. T. (2021). Kecakapan Komunikasi dalam Membangun Kepercayaan Diri Siswa SDN Citaman 02. UIN Sunan Gunung Djati Bandung, 150-161.
Sendjaja, S. D. (2020). Memahami Teori Komunikasi: Pendekatan, Pengertian, Kerangka Analis, dan Perspektif. UIN Semarang.
Sisk, L. L. (2015). Strategic Management: A Practical Guide. India: Cognella Academic Publishing.
Steven L. McShane, M. A. (2018). Organizational Behavior: Emerging Knowledge, Global Reality, 8th ed. New York: McGraw-Hill Education.
Theiss, D. S. (2013). Interpersonal Communication: Putting Theory Into Practice. New York: Routledge.
Turner, R. W. (2014). Introducing Communication Theory: Analysis And Application. New York: McGraw-Hill.
Wijaya, I. S. (2013). Komunikasi Interpersonal dan Iklim Komunikasi dalam Organisasi. Jurnal Dakwah Tabligh, 115-126.
Downloads
Published
Issue
Section
Citation Check
License
Copyright (c) 2024 Maruli Hutagalung, As’ad, Abd. Malik, Sodiah
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
This work is licensed under a 